Initial managed services packages for Webex that are available through the Wholesale RTM include: "By tapping into the brand power of respected Service Providers and combining it with our inclusive Webex technology, rapid innovation, and complete collaboration portfolio, we are creating winning partnerships that address the communication needs of small and medium-sized businesses and help them thrive in a hybrid work world," said Jeetu Patel, Cisco EVP and GM, Security & Collaboration. Offering Webex through Cisco's new Wholesale route-to-market means we can continue to lead the way helping Australian businesses achieve more through the latest technology." "We are an all-digital shop running high-velocity, high-volume transactions. When searching for a cloud-based UCaaS solution, Webex was the obvious choice," said James Harb, Director, Nexgen. "We wanted to bring our customers the benefits of advanced enterprise collaboration tools without the IT complexity and cost that it usually means. Cisco is also in active trials of Wholesale for Webex with several Tier 1 global service providers. Nexgen Australia, an Australia-based wholly owned subsidiary of Spirit Technology Solutions ASX ST1, is among the first Service Provider partners to sign-up for the Wholesale for Webex. A parallel go-to-market process accelerates customer acquisition and migration activities with marketing content, sales enablement, adoption assets, support training and launch campaigns. Additionally, Cisco's Success Planning process includes a fully managed onboarding process for Service Provider partners, from pre-work through to production. And by using a monthly consumption model, they can deliver low friction transactions ideally suited for SMBs. APIs and Partner Portal features deliver a simple management experience. This new wholesale solution makes it easy for Service Providers to leverage their brand with a co-branded offer, build on their market position, and innovate with their own services. "This approach also enables providers to offer SMBs a more complete solution by integrating telco services, such as connectivity, security and mobility, with Cisco's Webex cloud collaboration services suite and Cisco devices." This new wholesale model will do just that for Cisco and its partners," said Elka Popova, VP of Connected Work Research, ICT, Frost & Sullivan. This translates into improved customer experiences and greater market velocity. "When Service Providers more fully own the customer journey, it increases control of the solution design, provisioning, billing, and support. The partner onboarding experience includes dedicated Cisco experts, paired with comprehensive online training and a robust set of migration and marketing toolkits to drive market demand and serve SMB customers. The Wholesale partner program features consumption-based billing with fixed, predictable per-user/per-month package pricing and equips Service Providers with several invoicing options.
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